This Privacy Policy applies to the “PayPlatinum” website and service located at https://payplatinum.io and is addressed to all visitors of the Website, users of the Service, as well as persons submitting requests through contact forms or other available communication channels. The Policy describes the Operator’s general approach to working with personal information and must be reviewed before using the Website and the Service.

1. General Provisions

1.1. This Privacy Policy (hereinafter — the “Policy”) determines the procedure for collecting, processing, storing, transferring, and protecting personal information of users of the “PayPlatinum” service (hereinafter — the “Service”), available at https://payplatinum.io (hereinafter — the “Website”), as well as the measures taken to ensure its security.

1.2. The person organizing and carrying out the processing of personal information within the Service (hereinafter — the “Operator”) acts on the basis of this Policy and applicable law.

1.3. By using the Website, the User expresses consent to this Policy and to the terms of processing of their personal information. If the User does not agree, they must refrain from using the Website.

2. Basic Concepts

– Personal information — any information relating directly or indirectly to an identified or identifiable individual (user).

– Processing — any action or set of actions performed with personal information, including collection, recording, storage, clarification, use, transfer, depersonalization, blocking, and deletion.

– Operator — the person organizing and (or) carrying out the processing of personal information, as well as determining its purposes and composition.

– Website — an internet resource located at https://payplatinum.io, through which access to the Service is provided.

– Service — the “PayPlatinum” information and technology platform, representing a set of software and hardware tools that ensure interaction between settlement participants when accepting payments.

– User — any visitor of the Website or any person using the Service.

3. Scope of Processed Information

3.1. When filling out the contact form on the Website, the User provides the following data:

– contact details — a Telegram username or email address;

– project information — the website address and (or) a brief description of the project voluntarily provided by the User.

3.2. When using the Website, anonymized technical data is collected automatically: operating system and browser type and version, Cookie data, information about visited pages, date and time of access, and information about the User’s actions on the Website.

4. Purposes of Processing

4.1. The Operator processes the User’s personal information for the following purposes:

– processing the User’s requests and communicating with them, sending responses, notifications, and requests;

– identifying a party in connection with the provision of services;

– preventing fraudulent operations and ensuring security;

– improving the quality of the Service and the convenience of its use;

– conducting statistical and analytical research based on anonymized data.

4.2. The Operator collects and stores only the information necessary to achieve the stated purposes.

5. Legal Grounds for Processing

5.1. Processing is carried out on a lawful and fair basis. The grounds for processing are:

– the User’s consent, expressed by using the Website and providing data through the contact form;

– the necessity to perform an agreement to which the User is a party or beneficiary, or to conclude such an agreement at the User’s initiative;

– the necessity to exercise the rights and legitimate interests of the Operator while respecting the rights and freedoms of the User;

– requirements of applicable law.

6. Processing Conditions

6.1. The Operator ensures the confidentiality of personal information throughout the entire period of its processing.

6.2. The Operator does not verify the accuracy of the data provided, relying on the good faith of the User, except where such verification is necessary for the performance of obligations or is required by law.

6.3. The User is responsible for maintaining the confidentiality of their account credentials and must not transfer them to third parties.

7. Transfer of Information to Third Parties

7.1. Personal data is not transferred to third parties, except in cases provided for by applicable law.

7.2. When transferring data to third parties, the Operator informs recipients that such data may be used only for the purposes for which it was transferred and requires them to maintain confidentiality.

8. Cross-Border Transfer

8.1. Taking into account the cross-border nature of the Service’s activities, processing may involve the transfer of personal information to the territory of foreign states.

8.2. Such transfer is carried out provided that the User’s rights are protected, with the User’s consent, or for the purpose of performing an agreement to which the User is a party.

9. User Rights

9.1. The User has the right to:

– receive information regarding the processing of their personal information;

– request clarification, blocking, or destruction of data if it is incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated purpose of processing;

– withdraw consent to the processing of personal information;

– appeal against actions or omissions of the Operator in the manner provided for by applicable law.

9.2. If consent is withdrawn, the Operator stops processing and deletes the data, unless its storage is required for other lawful purposes.

9.3. To exercise their rights, as well as to withdraw consent, the User sends a request to the address specified in clause 11.2. The Operator reviews the request within the period established by applicable law.

10. Storage Periods and Protection Measures

10.1. Personal information is stored for the period necessary to achieve the purposes of processing, as well as for the period established by applicable law for document retention. Once the purposes of processing have been achieved, the data is destroyed or anonymized, unless otherwise provided by law.

10.2. The Operator takes necessary and sufficient legal, organizational, and technical measures to protect personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, and other unlawful actions.

11. Changes to the Policy and Feedback

11.1. The Operator has the right to amend this Policy. A new version enters into force from the moment it is posted on the Website, unless otherwise provided by the new version. The current version is always available on the Website.

11.2. All proposals, requests, and questions regarding the processing of personal information should be sent to the following email address: info@payplatinum.io.

11.3. This Policy remains in effect until replaced by a new version.

11.4. This Policy may be published in Russian and English. In case of any discrepancies between the Russian and English versions, the Russian version shall prevail.

Last updated: July 7, 2026